A Competitive Edge In The Market

A Competitive Edge In The Market Understanding your competitors is crucial when looking at your sales planning process. Investing time in researching them will allow you to reduce surprises in your sales planning. Have you been in business for a while and been doing well, with lots of sales and satisfied customers? Then you may notice that you aren’t winning as many customers as you used to. You realise that some of your customers are switching to new providers. Or have otherwise disengaged with you because of a noticeable reduction in your business with them. You inquire about the matter and discover that your consumers favour the new organisations because they offer something unique, fresh, or unusual. Or they ignore you or use some excuse. Alternatively, other things may have distracted them and prevented them as they used to do. Initially, you may take the news that your customer has gone elsewhere as a sign of personal rejection—’they don’t like me”. Then you will stop b...